What to say:
- As someone who buys your products, I was shocked to learn from Oxfam’s Behind the Brands campaign that your company performs badly when it comes to responding to climate change.
- Please improve the way you grow your ingredients and please tell your suppliers to do the same, so that I know you’re not fuelling climate change.
- Climate change is the biggest threat to winning the fight against hunger and I don’t want the company whose food I buy to be making others go hungry.
- Thank you for passing on my concerns.
What to say when they respond:
“We are already doing a lot on climate change and I can share with you our 7 point official response to Oxfam’s campaign.”
Oxfam say that your response from over a month ago did not address their concerns. I understand you have some targets and initiatives related to climate change but there are still big gaps. As one of your customers I urge you to take real action now.
"Oxfam has its facts wrong.”
Oxfam’s analysis has been well received worldwide and so I disagree with you. I hope you will engage Oxfam constructively on these issues.
“We cannot address climate change or agricultural sourcing issues alone and are working with other groups like these…”
I agree that joint action is important but every company must do its part as well. It’s time you take proper action.